Seshu is in its pilot phase, working with its first clinics.
WhatsApp reception for clinics
Your clinic. Better organized.
Seshu answers your patients on WhatsApp in Egyptian Arabic, books their appointments from your real schedule, and hands anything medical or urgent to your team.
Interactive demo
Try it
Send a message the way a patient would, and watch Seshu, the clinic secretary, handle it step by step.
Simulation with sample data. Nothing is sent or stored.
Sample Clinic
+20 10 0000 0000 · sample number
Do not type a real name or phone number.
Pick a sample message or write your own, then send it.
seshu / pipeline · What Seshu does, step by step
simulationThe steps appear here after you send a message.
What Seshu does
The repetitive part of reception, handled on WhatsApp through Meta’s official WhatsApp Business Platform.
Working now, in testing with our first clinics
Answers admin questions
Opening hours, location, doctors, services and how to book — answered at any time of day.
Books, reschedules and cancels
In Egyptian Arabic, only from your clinic’s real free slots. Every booking is checked again by the system before it is confirmed.
Hands over to your team
Anything medical, urgent or unclear goes to a person at the clinic, and automated replies stop for that chat.
Coming soon
- Coming soon
Appointment reminders
24 hours and 2 hours before the appointment, with buttons to confirm or reschedule.
- Coming soon
Voice notes
Understanding patients’ voice messages, not just text.
- Coming soon
Staff dashboard
One place for your team to follow conversations and bookings.
How it works
We set up your clinic
We work out with you the best way to connect the clinic’s number, and add your doctors, services and working hours.
Patients message as usual
Seshu replies right away and books from your free slots.
Your team steps in when needed
Medical, urgent or unclear conversations are handed to your team.
Who it is for
Private clinics
A doctor and a small team who can’t keep up with WhatsApp messages between patients.
Medical centers
Several doctors and specialties, each with their own schedule, sharing one WhatsApp number.
Busy reception desks
Teams that spend hours answering the same questions on WhatsApp.
What Seshu does not do
Seshu is a booking and reception assistant. It does not replace your doctors or your team.
No medical advice
It does not answer medical questions or suggest any treatment.
No diagnosis
It does not assess symptoms or decide how urgent a case is.
No information about medicines
Questions about medicines and doses are handed to your team.
No emergency handling
If a message looks like an emergency, the patient is told to call 123 and your team is alerted.
Seshu does not handle emergencies. Call the ambulance on 123 or go to the nearest emergency department. Do not wait for a reply on WhatsApp.
Frequently asked questions
Is Seshu live?
Seshu is in its pilot phase. Booking, rescheduling and cancelling in Egyptian Arabic, admin answers and handover to staff are working and being tested with our first clinics. Reminders, voice notes and the staff dashboard are coming soon.
Does it use official WhatsApp?
Yes. Seshu runs on Meta’s official WhatsApp Business Platform, not on unofficial tools.
Can we use our clinic’s number?
We work out with you the best way to connect your clinic’s number during setup.
Does Seshu give medical advice?
No. It never answers medical questions, never diagnoses and never gives information about medicines. Those messages go straight to your team.
What happens if a patient writes about an emergency?
Seshu tells them to call the ambulance on 123 or go to the nearest emergency department, and alerts your team. It does not book anything in that case.
What patient data does Seshu keep?
Only what is needed to book: name, phone number, appointment time and clinic. Complaints and symptoms are never stored, and message text is deleted after 3 days by default.
How much does it cost?
Launch plans start at EGP 999 a month and differ only by the number of monthly conversations.
Want to try Seshu at your clinic?
Join the early clinics program: a discounted price for our first clinics in exchange for their feedback.